Our Policy

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Our Policy

Voltux International Inc. Limited Warranty

Warranty

Voltux International Inc. (Voltux) provides a standard warranty for its starters, alternators and brake calipers against defects in manufacturing, material, or workmanship under normal use and service. The warranty is only for replacement. Voltux International Inc. assumes no liability beyond the replacement and no liability for incidental or consequential damage arising out of or relating to the uses of Voltux product by the buyers and their customers.

Voltux will not provide warranty for parts of starters and alternators such as solenoids, pulleys, rectifiers and regulators after they have been installed in vehicles together with starters or alternators. However, Voltux provides replacement if they are found defective during the production of starters or alternators.

Warranty Period

Starters, alternators and brake calipers purchased from Voltux International Inc. carry a full one-year warranty from the date of sale as listed on the invoice.

Exclusions and Limitations

Any damage or failure resulting from improper use or modification of the product nullifies the product’s warranty.

Warranty Claim Process

Please email or call for a Return Authorization prior to making a return shipment. All returns must be shipped freight prepaid.

Any returns that are sent collect or that do not have a Return Authorization will be refused and returned to the customer.